RB/T 313-2017
Active
Industry standards-Certification and accreditation
RB/T 313-2017 Requirements for service certification of car rental
RB/T 313-2017 Requirements for service certification of car rental
Basic Information
Standard Code:
RB/T 313-2017
Standard Type:
Industry standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Product certification, institutional certification, and conformity assessment
Publish Date:
2017-11-27
Implement Date:
2018-06-01
Pages:
28 pages
Scope
This standard specifies the normative requirements for the certification of car rental services, including reception services, car rental acceptance, vehicle handover, car usage services, and vehicle return; management requirements involving general and specific requirements; and certification standards, certification models, and certification results related to service certification evaluation.
This standard applies to car rental service certification activities and is also applicable to car rental operators who wish to standardize their service activities.
Note: The vehicles involved in the car rental services covered by this standard are small passenger cars (not applicable to time-sharing rental services).
Development Information
Referenced Standards
GB/T 19004-2011 Managing for the sustained success of an organization—A quality management approach
RB/T 314-2017 Conformity assessment—Guidelines for service certification modules selection and application
ISO/TS 10004
GB/T 10001.3-2004 Public information graphical symbols for use on sign—Part 3:Passenger and cargo transport
GB/T 10001.3-2011 Public information graphical symbols for use on sign—Part 3:Symbols for passenger and cargo transport
GB/T 10001.3-2021 Public information graphical symbols—Part 3:Symbols for passenger and cargo transport
GB/T 19001-2000 Quality management systems—Requirements
GB/T 19001-2008 Quality management systems—Requirements
GB/T 19001-2016 Quality management systems—Requirements
Related Standards
GB/T 12707-1991
Abolished
GB/T 14237-1993
Abolished
GB/T 14237-1993 Manufacturer's declaration of export product conformity with standards
GB/T 14436-1993
Abolished
GB/T 14436-1993 General principles of industrial product guarantee documents
GB/T 15486-1995
Abolished
GB/T 15486-1995 Calibration and testing laboratory accreditation systems—General requirements for operation and recognition
GB/T 15483.1-1999
Replaced
GB/T 15483.1-1999 Proficiency testing by interlaboratory comparisons—Part 1:Development and operation of proficiency testing schemes
GB/T 15483.2-1999
Replaced