T/ZPGX 021-2025 Active Group standards

T/ZPGX 021-2025 Specification for after-sales service of footwear products

Publish Date: 2025-07-31 Implement Date: 2025-08-29 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZPGX 021-2025

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2025-07-31

Implement Date: 2025-08-29

Scope

This document applies to the after-sales service of footwear products. This document stipulates the terms and definitions, general requirements, manufacturer's requirements, service provider's requirements, requirements for after-sales service outlets, after-sales service personnel, after-sales service scope and process, requirements for after-sales service content, complaint handling, and other requirements of the after-sales service of footwear products.