GB/T 16784.1-1997
Replaced
GB/T 35966-2018
Active
National standards
GB/T 35966-2018 High technology service industry service quality evaluation guidelines
GB/T 35966-2018 High technology service industry service quality evaluation guidelines
Basic Information
Standard Code:
GB/T 35966-2018
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Integrated services
Publish Date:
2018-02-06
Implement Date:
2018-09-01
Pages:
9 pages
Scope
This standard sets out the evaluation principles, evaluation content, evaluation methods, evaluation process, and evaluation reports for assessing the service quality of the high-tech service industry.
This standard is applicable to the evaluation of service quality in the high-tech service industry, and evaluation indicators tailored to this field can also be developed based on this standard.
Development Information
Referenced Standards
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active