T/SHMHZQ 034-2023 Active Group standards

T/SHMHZQ 034-2023 The standard service process for elderly care institutions

T/SHMHZQ 034-2023 The standard service process for elderly care institutions

Publish Date: 2023-12-13 Implement Date: 2023-12-22 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/SHMHZQ 034-2023
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: -
ICS Name: Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)
Publish Date: 2023-12-13
Implement Date: 2023-12-22

Scope

Main technical content: Preface 1 Scope 2 Normative references 3 The following terms and definitions apply to this document 4 Service personnel requirements 4.1 Professional skills 4.2 Humanized care 5 Service content 5.1 Daily life 5.2 Medical care 5.3 Social activities 6 Service process 6.1 Admission process 6.2 Daily services 6.3 Permission to go out 6.4 Discharge process 7 Service quality monitoring and complaint handling 7.1 Service quality monitoring 7.2 Service quality complaints 7.3 Evaluation and improvement 7.4 Evaluation and assessment

Development Information

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