DZ/T 0101.12-1994
Active
T/CSPSTC 144-2024
Active
Group standards
T/CSPSTC 144-2024 Customer Experience Management (CEM) and Power Service Application Guide
T/CSPSTC 144-2024 Customer Experience Management (CEM) and Power Service Application Guide
Price:
$ 43.00
Basic Information
Standard Code:
T/CSPSTC 144-2024
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
-
Publish Date:
1970-01-01
Implement Date:
1970-01-01
Scope
This document provides guidance for power supply service enterprises to carry out customer experience management, including customer experience management principles, customer relationship management, designing customer experience, managing customer experience, understanding customer experience, optimizing customer experience, providing high-quality power supply service products, and evaluation, maintenance, and improvement, etc.
Development Information
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