T/ZJWIA 0002-2019 Active Group standards

T/ZJWIA 0002-2019 Standard certification criteria for standardized water supply agencies

Publish Date: 2019-07-15 Implement Date: 2019-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/ZJWIA 0002-2019

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Hydraulic and hydroelectric projects

ICS Name: The water supply system

Publish Date: 2019-07-15

Implement Date: 2019-09-01

Scope

Main technical content: Table of Contents Preface 1 Scope 2 Normative Reference Documents 3 Terms and Definitions 4 Certification Principles 5 Certification Process 6 Basic Requirements 6.1 General Requirements 6.2 Certification Process 6.3 Document Requirements 7 Organizational Structure and Management System 7.1 Institutional Setup 7.2 System Establishment 7.3 Safety Standardization 8 Water Supply Services 8.1 Lobby Services 8.2 Smart Services 8.3 Service Commitments 8.4 Information Announcements 8.5 Complaints 8.6 Service Satisfaction 9 Marketing Management 9.1 Meter Reading and Billing 9.2 User Water Connection 9.3 User Files 9.4 Metering Management 9.5 Water Bill Payment Methods 10 Operation and Maintenance 10.1 Water Quality Management 10.2 Operation and Maintenance 10.3 Secondary Water Supply 10.4 Pipe Network Archive 10.5 Leakage Control 10.6 Pipe Network Informatization 11 Improvement 11.1 Continuous Improvement 11.2 Corrective Actions