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GB/Z 43427-2023 Active
GB/Z 43427-2023 Service excellence—Designing excellent service to achieve outstanding customer experiences
Abstract
This document establishes the principles of high-quality service design for achieving an exceptional customer experience, and describes the activities involved in achieving an exceptional customer experience through high-quality service design. This document is applicable to commercial organizations, public services, and non-profit organizations in the design of high-quality services.
General Product Information
| Document Type | National standards |
|---|---|
| Standard Status | Active |
| Standard Code | GB/Z 43427-2023 |
| CCS | The relationship between supply and use |
| ICS | Integrated services |
| Implement Date | 2023-11-27 |
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$ 62.00
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$ 62.00
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$ 62.00