T/GDLF 11-2023 Active Group standards

T/GDLF 11-2023 Electronic commerce enterprise service evaluation specification

Publish Date: 2023-07-05 Implement Date: 2023-07-10 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/GDLF 11-2023

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2023-07-05

Implement Date: 2023-07-10

Scope

Scope: This document stipulates the evaluation principles, evaluation content, evaluation methods, and evaluation procedures for e-commerce enterprises' services. This document is applicable to the evaluation of e-commerce enterprises and related service activities. Main technical content: This document mainly includes four aspects: evaluation principles, evaluation content, evaluation methods, and evaluation procedures. Among them, the evaluation principles include four principles: compliance with regulations, objectivity and fairness, reasonable application, and effectiveness; the evaluation content consists of service resources, service capabilities, service processes, and public welfare and honors as the overall framework; the evaluation methods include but are not limited to four methods; the evaluation procedures include four steps: evaluation preparation - determining the evaluation index system - monitoring, collecting, and validating data - forming the evaluation conclusion.