GB/T 16832-1997
Replaced
T/SHMHZQ 053-2022
Active
Group standards
T/SHMHZQ 053-2022 Sales service process and behavior norms
T/SHMHZQ 053-2022 Sales service process and behavior norms
Price:
$ 20.00
Basic Information
Standard Code:
T/SHMHZQ 053-2022
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)
Publish Date:
2022-10-25
Implement Date:
2022-11-01
Scope
Main technical content: 1. Scope 2. Normative reference documents 3. The following terms and definitions apply to this document 4. Sales service content 5. Organization 6. Sales service process 7. Sales service requirements 8. Service monitoring 9. Contract management 10. Relationship management 11. Service quality supervision and complaint handling
Development Information
Related Standards
GB/T 17306-1998
Replaced
GB/T 17306-1998 Standards for packaging—Consumer requirements
GB/T 17693.1-1999
Replaced
GB/T 17693.1-1999 Transformation guidelines of geographical names from foreign languages into Chinese—English
GB/T 17693.2-1999
Active
GB/T 17693.2-1999 Transformation guidelines of geographical names from foreign languages into Chinese—French
GB/T 17693.3-1999
Replaced
GB/T 17693.3-1999 Transformation guidelines of geographical names from foreign languages into Chinese—Germany
GB/T 17693.4-1999
Replaced