T/SCTIA 003-2021 Active Group standards

T/SCTIA 003-2021 Telecommunications service customer call back work specification

T/SCTIA 003-2021 Telecommunications service customer call back work specification

Publish Date: 2021-12-28 Implement Date: 2021-12-28 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/SCTIA 003-2021
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: The relationship between supply and use
ICS Name: The comprehensive organization and management of the company (enterprise)
Publish Date: 2021-12-28
Implement Date: 2021-12-28

Scope

Scope: This document applies to the routine follow-up visits conducted by communication technology service providers to their clients, as well as specific follow-up visits targeting certain types of products or services. Main technical content: This document stipulates the workflow, basic requirements, preparation work, implementation work, and data summary requirements for client follow-up visits organized by communication technology service providers.

Development Information

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