T/FYWG 1-2024 Active Group standards

T/FYWG 1-2024 Property service enterprise management specifications

Publish Date: 2024-02-29 Implement Date: 2024-03-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/FYWG 1-2024

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The comprehensive organization and management of the company (enterprise)

Publish Date: 2024-02-29

Implement Date: 2024-03-01

Scope

Scope: This standard applies to the management and evaluation of property service enterprises. Main technical content: This standard consists of the following components: classification and labeling, management requirements, and evaluation and improvement. (1) Classification and labeling: Property service enterprises are divided into five credit grades (AAA, AA, A, B, C) based on their comprehensive credit scores from high to low. Residential communities served by property service enterprises are classified and ranked. Star-rating assessments are implemented for property service enterprises. Property service providers should have clear corporate logos, which should be prominently displayed in the property service projects. (2) Management requirements: These include service requirements, personnel requirements, qualification and site requirements, equipment requirements, system requirements, file requirements, long-term management, and value-added services. (3) Evaluation and improvement: This includes information collection, service evaluation, credit evaluation, star-rating assessments, application of results, and service improvement.