GB/T 16766-1997
Replaced
T/ZTAC 001-2024
Active
Group standards
T/ZTAC 001-2024 Shopping Center Etiquette Guide for Consumer Services
T/ZTAC 001-2024 Shopping Center Etiquette Guide for Consumer Services
Price:
$ 20.00
Basic Information
Standard Code:
T/ZTAC 001-2024
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
Consumer services
Publish Date:
2024-04-15
Implement Date:
2024-04-15
Pages:
8 pages
Scope
Main technical content: 1. Scope 2. Normative reference documents 3. Terms and definitions 3.1 Shopping centers 3.2 Civilized consumption services 4. Hardware configuration requirements 4.1 Signage and slogan setup 4.2 Sanitary facilities setup 4.3 Public facilities setup 4.4 Exterior building maintenance 5. Service personnel requirements 5.1 Appearance and attire 5.2 Etiquette and behavior 5.3 Service language 5.4 Food and beverage conservation requirements 6. Consumer guidance requirements 6.1 Guidance for civilized shopping 6.2 Guidance for civilized dining 6.3 Other guidance 7. Assessment and evaluation 7.1 Assessment and evaluation institutions 7.2 Assessment and evaluation expert groups 7.3 Assessment and evaluation content 7.4 Assessment and evaluation process
Development Information
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced