GB/T 17242-1998
Replaced
T/ZSHYSH 010-2020
Active
Group standards
T/ZSHYSH 010-2020 “Internet + Green” Fresh Food Market Online and Offline Consumer Complaint Handling Guide
T/ZSHYSH 010-2020
Price:
$ 20.00
Basic Information
Standard Code:
T/ZSHYSH 010-2020
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Baseline standards and general methods
ICS Name:
The comprehensive organization and management of the company (enterprise)
Publish Date:
2020-06-23
Implement Date:
2020-06-25
Scope
Main technical content: This standard specifies the terms and definitions, basic principles, complaint classification, complaint handling process, complaint handling institutions, handling methods and precautions, response methods to customer complaints, complaint handling skills, and the recording and storage of complaint handling information for the online and offline consumer complaint handling of the "Internet + Green" fresh food market. This standard is applicable to the handling of online and offline consumer complaints in the "Internet + Green" fresh food market, and other markets can refer to it for implementation.
Development Information
Related Standards
LS/T 1700-2004
Active
LS/T 1700-2004 Classification and codes of grain information—Classification and codes of grain administration organization
GB/T 19575-2004
Replaced
GB/T 19575-2004 Administrant and technical criterion for wholesale markets of agricultural products
SB/T 10426-2007
Active
SB/T 10426-2007 Operating standards of catering enterprise
SB/T 10436-2007
Abolished
SB/T 10436-2007 Management technical criterion for metal material trading market
SB/T 10443-2007
Active