T/SDPEA 00018-2022 Power User Visitation Service Standards
T/SDPEA 00018-2022
Basic Information
Scope
Main technical content: This standard specifies the basic requirements for various service activities and service resources provided during the implementation of power user visit work. This standard applies to power supply enterprises, distribution operators, and power sales companies that have obtained power business licenses (supply category), etc. During the implementation of power user visit work, various power supply and sales service agencies can formulate implementation rules on this basis, but the specific requirements should not be lower than the relevant requirements of this standard. This standard is not equivalent to a promise to users, but only serves as the basic requirements that power supply agencies should meet when providing visit services to power users during the process of power supply services.