T/CQMQ 001-2023 Active Group standards

T/CQMQ 001-2023 Enterprise Complaint Handling Standards

T/CQMQ 001-2023

Publish Date: 2023-12-26 Implement Date: 2023-12-26 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/CQMQ 001-2023
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: -
ICS Name: The comprehensive organization and management of the company (enterprise)
Publish Date: 2023-12-26
Implement Date: 2023-12-26

Scope

Main technical content: This document stipulates the basic principles for enterprises to handle customer complaints against the enterprise, and defines the basic elements, procedures, and methods for resolving disputes

Development Information

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