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GB/T 40762-2021 Active
GB/T 40762-2021 Evaluation specification of administrative service satisfaction
Abstract
This document sets forth the evaluation principles, evaluation requirements, evaluation grades, the components of service satisfaction, the evaluation process, and the application of evaluation results for the evaluation of government service satisfaction.
This document is applicable to the evaluation of service satisfaction of government service organizations at all levels, and entrusted third-party evaluation agencies may refer to it for implementation.
General Product Information
| Document Type | National standards |
|---|---|
| Standard Status | Active |
| Standard Code | GB/T 40762-2021 |
| CCS | The relationship between supply and use |
| ICS | Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary) |
| Implement Date | 2022-02-01 |
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