GB/T 16832-1997
Replaced
GB/T 40762-2021
Active
National standards
GB/T 40762-2021 Evaluation specification of administrative service satisfaction
GB/T 40762-2021 Evaluation specification of administrative service satisfaction
Price:
$ 54
Basic Information
Standard Code:
GB/T 40762-2021
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Sociology, services, the organization and management of companies (enterprises), administration, transportation (vocabulary)
Publish Date:
2021-10-11
Implement Date:
2022-02-01
Pages:
13 pages
Scope
This document sets forth the evaluation principles, evaluation requirements, evaluation grades, the components of service satisfaction, the evaluation process, and the application of evaluation results for the evaluation of government service satisfaction.
This document is applicable to the evaluation of service satisfaction of government service organizations at all levels, and entrusted third-party evaluation agencies may refer to it for implementation.
Development Information
Referenced Standards
Related Standards
GB/T 17306-1998
Replaced
GB/T 17306-1998 Standards for packaging—Consumer requirements
GB/T 17693.1-1999
Replaced
GB/T 17693.1-1999 Transformation guidelines of geographical names from foreign languages into Chinese—English
GB/T 17693.2-1999
Active
GB/T 17693.2-1999 Transformation guidelines of geographical names from foreign languages into Chinese—French
GB/T 17693.3-1999
Replaced
GB/T 17693.3-1999 Transformation guidelines of geographical names from foreign languages into Chinese—Germany
GB/T 17693.4-1999
Replaced