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LB/T 063-2017 Active
LB/T 063-2017 Specification for complaints handling in tourism operator
Abstract
This standard specifies the basic requirements for tourism operators to handle complaints, the requirements for the establishment of complaint handling institutions, staffing arrangements, and system construction, the scope and methods of accepting complaints, and the requirements for complaint handling.
This standard applies to travel agencies, scenic spots, and operators who provide services such as transportation, accommodation, catering, shopping, and entertainment for tourists.
General Product Information
| Document Type | Industry standards-Tourism |
|---|---|
| Standard Status | Active |
| Standard Code | LB/T 063-2017 |
| CCS | The relationship between supply and use |
| ICS | Entertainment, tourism |
| Implement Date | 2017-10-01 |
Price
$ 27
Subtotal
$ 27
Tax
$ 0.00
Order Total (incl. tax)
$ 27