T/GDBX 035-2020 Active Group standards

T/GDBX 035-2020 Excellence Service Standards for the Department Store Retail Industry

T/GDBX 035-2020

Publish Date: 2020-12-22 Implement Date: 2020-12-22 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us
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Basic Information

Standard Code: T/GDBX 035-2020
Standard Type: Group standards
Standard Status: Active
is_force_gb: no
CCS Name: Economic and cultural
ICS Name: The comprehensive organization and management of the company (enterprise)
Publish Date: 2020-12-22
Implement Date: 2020-12-22

Scope

Main technical content: This document specifies the related terms and definitions of department store retail services, the requirements and evaluation methods for business service management planning, business service environment, public health, supporting service facilities, personnel management, supply chain quality management, service quality management, risk management, and continuous improvement. This document is applicable to comprehensive department store retailers with fixed premises and spaces for merchandise display and sales, offering a complete range of products and emphasizing service quality. This document is not applicable to department store retailers that only conduct sales via the Internet.

Development Information

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