GB/T 44904-2024 Active National standards

GB/T 44904-2024 After-sales service—Service specification of unconditional return

Publish Date: 2024-10-26 Implement Date: 2025-05-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: GB/T 44904-2024

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Service

Publish Date: 2024-10-26

Implement Date: 2025-05-01

Pages: 16 pages

Scope

This document stipulates the basic requirements for after-sales service of no-reason return, the requirements for operators, the conditions for return, the return process, and service supervision and evaluation.
This document applies to the no-reason return service for goods purchased through non-on-site sales (online, TV, telephone, mail order, etc.) and on-site sales.
This document does not apply to the no-reason return service for intangible goods.