GB/T 8567-1988
Replaced
GB/T 42749.5-2023
Active
National standards
GB/T 42749.5-2023 Information technology—IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes—Part 5:Guidelines
GB/T 42749.5-2023 Information technology—IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes—Part 5:Guidelines
Basic Information
Standard Code:
GB/T 42749.5-2023
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Software engineering
ICS Name:
Software development and system files
Publish Date:
2023-05-23
Implement Date:
2023-12-01
Pages:
32 pages
Scope
This document establishes guidelines for process assessment requirements and provides application guidance for the process assessment model. This document is applicable to service providers who use the process assessment model to conduct process assessments, process improvements, and process capability gap assessments for all similar and related processes within the ITESBPO life cycle to ensure service integrity.
Development Information
Same series standard
GB/T 42749.1-2023 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO)lifecycle processes—Part 1:Process reference model(PRM)
GB/T 42749.2-2023 Information technology—IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes—Part 2:Process assessment model (PAM)
GB/T 42749.3-2023 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO)lifecycle processes—Part 3:Measurement framework(MF)and organization maturity model(OMM)
GB/T 42749.4-2023 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO)lifecycle processes—Part 4:Terms and concepts
Referenced Standards
GB/T 42749.2-2023 Information technology—IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes—Part 2:Process assessment model (PAM)
GB/T 42749.3-2023 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO)lifecycle processes—Part 3:Measurement framework(MF)and organization maturity model(OMM)
GB/T 42749.4-2023 Information technology—IT Enabled Services-Business Process Outsourcing(ITES-BPO)lifecycle processes—Part 4:Terms and concepts
ISO/IEC 33001:2015
ISO/IEC 33004:2015
ISO/IEC 33020:2015
Adopt standards
ISO/IEC 30105-5:2016
Related Standards
GB/T 13400.1-1992
Replaced
GB/T 13400.1-1992 Terms used in network planning techniques
GB/T 13400.2-1992
Replaced
GB/T 13400.2-1992 General rule for representation on network planning techniques
GB/T 13400.3-1992
Replaced
GB/T 13400.3-1992 General program of network planning techniques used in project management
GB/T 13502-1992
Active
GB/T 13502-1992 Information processing—Program constructs and conventions for their representation
GB/T 14079-1993
Abolished