DB31/T 1381-2022 Active Shanghai CityLocal standards

DB31/T 1381-2022 "Confidence in Consumption" Evaluation Standards

DB31/T 1381-2022 "Confidence in Consumption" Evaluation Standards

Publish Date: 2022-11-09 Implement Date: 2023-02-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: DB31/T 1381-2022

Standard Type: Local standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic management

ICS Name: Other services

Publish Date: 2022-11-09

Implement Date: 2023-02-01

Pages: 28 pages

Scope

This document stipulates the evaluation requirements, evaluation structure, classification basis, evaluation indicators, indicator system, and industry applications of the "Rest assured consumption" evaluation work in Shanghai, as well as evaluation and improvement measures.
This document can serve as the basis for the "Rest assured consumption" evaluation work in Shanghai, and is applicable to operators in the catering, internet sales platforms, accommodation, shopping centers, building decoration and renovation, real estate leasing and management, and scenic spot management industries. Operators in other industries can refer to this document when conducting "Rest assured consumption" evaluations.

Development Information

Word Count: 46 Thousand words Pages: 28 pages

Referenced Standards

GB/T 19000-2000 Quality management systems—Fundamentals and vocabulary GB/T 19000-2008 Quality management systems—Fundamentals and vocabulary GB/T 19000-2016 Quality management systems—Fundamentals and vocabulary GB/T 19000.2-1998 Quality management and quality assurance standards—Part 2:Generic guidelines for the application of GB/T 19001、GB/T 19002 and GB/T 19003 GB/T 19000.3-2001 Quality management and quality assurance standards—Part 3:Guidelines for the application of GB/T 19001-1994 to the development, supply, installation and maintenance of computer software GB/T 19000.4-1995 Quality management and quality assurance standards—Part 4:Cuide to dependability programme management GB/T 19038-2009 Guidelines for model and methods of customer satisfaction measurement GB/T 19039-2009 General rules of customer satisfaction measurement

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