DZ/T 0101.12-1994
Active
T/CGCC 5-2017
Active
Group standards
T/CGCC 5-2017 Cleaning and sanitation equipment after-sales service requirements
T/CGCC 5-2017 Cleaning and sanitation equipment after-sales service requirements
Price:
$ 19.00
Basic Information
Standard Code:
T/CGCC 5-2017
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
-
Publish Date:
2017-03-01
Implement Date:
2017-04-01
Pages:
8 pages
Scope
This standard specifies the terms and definitions, service provision, service process, service accessories, customer relations, and internal evaluation related to the after-sales service of cleaning and sanitation equipment.
This standard is applicable to the evaluation of the after-sales service of cleaning and sanitation equipment within and outside organizations (including third-party institutions), and it is also applicable to the construction of the service system within organizations.
Development Information
Referenced Standards
GB/T 27922-2011 Evaluation system for after-sales service of commodity
GB/T 27925-2011 Evaluation of business enterprise brand and guide of enterprise culture construction
SB/T 10409-2007 Criterion on measurement of satisfaction in commercial and service trade
SB/T 10409-2025 The standard for measuring customer satisfaction in the commercial service industry
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