YC/T 621-2024 Active Industry standards-Tobacco

YC/T 621-2024 Tobacco commercial enterprises—Guidelines for tobacco retail customers evaluation of service quality

Publish Date: 2024-09-03 Implement Date: 2024-12-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: YC/T 621-2024

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: Health, safety, and labor protection

ICS Name: Tobacco, tobacco products, and tobacco industry equipment

Publish Date: 2024-09-03

Implement Date: 2024-12-01

Pages: 28 pages

Scope

This document provides the principles for evaluating the quality of tobacco retail customer service in tobacco commercial enterprises, as well as guidelines for the evaluation system, evaluation methods, and procedures of tobacco retail customer service in tobacco commercial enterprises.
This document is applicable to the evaluation of tobacco retail customer service conducted by tobacco commercial enterprises.