T/GDMA 36-2021 Active Group standards

T/GDMA 36-2021 Live e-commerce after-sales service specification

Publish Date: 2021-08-17 Implement Date: 2021-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/GDMA 36-2021

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: The comprehensive organization and management of the company (enterprise)

Publish Date: 2021-08-17

Implement Date: 2021-09-01

Pages: 12 pages

Scope

This document stipulates the basic requirements for after-sales service in live-stream e-commerce, the management of after-sales service, and the evaluation of live-stream e-commerce services.
This document is applicable to the development of after-sales service in live-stream e-commerce.