GB/T 19023-2003
Replaced
RB/T 068-2021
Active
Industry standards-Certification and accreditation
RB/T 068-2021 Elderly care service in-home certification requirements—General
RB/T 068-2021 Elderly care service in-home certification requirements—General
Basic Information
Standard Code:
RB/T 068-2021
Standard Type:
Industry standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Standardized management and general provisions
ICS Name:
Comprehensive quality
Publish Date:
2021-11-04
Implement Date:
2022-01-01
Publisher:
国家认证认可监督管理委员会
Technical Committee:
国家认证认可监督管理委员会
Pages:
12 pages
Scope
本文件规定了居家养老服务认证的总则、评价内容、评价方法和认证结果。
本文件适用于第三方机构对居家养老服务的认证或评价活动,也适用于居家养老服务提供者的自我评价,其他相关方对居家养老服务的评价可参考执行。
Development Information
Drafting Units:
中标合信(北京)认证有限公司、泰康之家(北京)投资有限公司、六安市叶集区德颐顺老年服务中心、国家市场监督管理总局认证认可技术研究中心、中国老龄产业协会标准化与评价委员会、中国老年学和老年医学学会营养食品分会、中国人民大学、中国老龄事业发展基金会、合肥市蜀山区佰家伴居家养老服务中心、北京中科标准科技集团有限公司、北京标研科技发展中心、中国科学院北京国家技术转移中心
Drafting Persons:
李可伟、朱玉、刘丽珍、邱建伟、刘亮亮、蒋洁、杨泽慧、马晓倜、付萍、翟雅男、刘志刚、李臣、牛锋、何梅、尹杰、王志民、谭晓东、杜波、王紫
Referenced Standards
GB/T 24421.1-2009 Guidelines for standardization of organizations in service sector—Part 1:Basic requirements
GB/T 27207-2020 Conformity assessment—Guidelines for service certification modules selection and application
GB/T 35796-2017 Basic specification of service quality for senior care organization
GB 38600-2019 Basic specification of service safety for senior care organization
RB/T 303-2016 Technical guideline for certification of senior service
SB/T 10944-2012 Old-age home service specifications
GB/T 19012-2008 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
GB/T 19012-2019 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
GB/T 19039-2009 General rules of customer satisfaction measurement
Related Standards
SB/T 10477-2008
Active
SB/T 10477-2008 Specification for hotel pillows
GB/T 24359-2009
Replaced
GB/T 24359-2009 Quality requirements for third party logistics service
GB/T 7826-2012
Active
GB/T 7826-2012 Analysis techniques for system reliability—Procedure for failure mode and effects analysis(FMEA)
GB/T 9414.1-2012
Active
GB/T 9414.1-2012 Maintainability—Part 1:Application guide
GB/T 31149-2014
Active