SB/T 10944-2012 Active Industry standards-Business

SB/T 10944-2012 Old-age home service specifications

Publish Date: 2013-01-23 Implement Date: 2013-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: SB/T 10944-2012

Standard Type: Industry standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Consumer services

Publish Date: 2013-01-23

Implement Date: 2013-09-01

Pages: 11 pages

Scope

This standard specifies the terms and definitions, service content, basic requirements, service management, and customer relationship management of home-based elderly care services.
This standard applies to service agencies that provide paid home-based elderly care services throughout China.

Development Information

Word Count: 18 Thousand words Pages: 11 pages

Referenced Standards

GB/T 19001-2008 Quality management systems—Requirements GB/T 10001.1-2000 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2006 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2012 Public information graphical symbols—Part 1:General symbols GB/T 10001.1-2023 Public information graphical symbols—Part 1:General symbols GB/T 17242-1998 Guidelines for complaints handling GB/T 19000-2000 Quality management systems—Fundamentals and vocabulary GB/T 19000-2008 Quality management systems—Fundamentals and vocabulary GB/T 19000-2016 Quality management systems—Fundamentals and vocabulary GB/T 19000.2-1998 Quality management and quality assurance standards—Part 2:Generic guidelines for the application of GB/T 19001、GB/T 19002 and GB/T 19003 GB/T 19000.3-2001 Quality management and quality assurance standards—Part 3:Guidelines for the application of GB/T 19001-1994 to the development, supply, installation and maintenance of computer software GB/T 19000.4-1995 Quality management and quality assurance standards—Part 4:Cuide to dependability programme management GB/T 24620-2009 Development of service standards—Recommendations for addressing consumer issues GB/T 24620-2022 Development of service standards—Recommendations for addressing consumer issues GB/T 17242-2025 Specification for complaints handling

Related Standards

GB/T 16766-1997 Replaced

GB/T 16766-1997 Basic terms of service in tourism

Publish Date: 1997-04-01

GB 5296.1-1997 Replaced

GB 5296.1-1997 Instructions for use of products of consumer interest—General principles

Publish Date: 1997-07-07

GB/T 18760-2002 Replaced

GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods

Publish Date: 2002-06-20

GB/T 5296.6-2004 Replaced

GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture

Publish Date: 2004-01-16

SB/T 10400-2006 Active

SB/T 10400-2006 Supermarket shopping environment

Publish Date: 2006-05-12

GB/T 5296.5-2006 Replaced

GB/T 5296.5-2006 Instructions for use of products of consumer interest—Part 5:Toys

Publish Date: 2006-07-11