T/CAQP 031-2022 Active Group standards

T/CAQP 031-2022 Excellent after-sales service for home appliances

Publish Date: 2023-08-16 Implement Date: 2023-08-16 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CAQP 031-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: The comprehensive organization and management of the company (enterprise)

Publish Date: 2023-08-16

Implement Date: 2023-08-16

Scope

Main technical content: This standard specifies the basic content and applicable objects of high-quality after-sales service for household appliances. The standard includes the scope of application, basic requirements, the design of the organizational process for high-quality after-sales service for household appliances, the implementation of high-quality after-sales service for household appliances, the supervision and management of high-quality after-sales service for household appliances, and the improvement and enhancement of high-quality after-sales service for household appliances.