GB/T 16784.1-1997
Replaced
GB/T 34276-2017
Active
National standards
GB/T 34276-2017 Social insurance consulting service specification
GB/T 34276-2017 Social insurance consulting service specification
Basic Information
Standard Code:
GB/T 34276-2017
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
Finance, insurance
ICS Name:
Integrated services
Publish Date:
2017-09-07
Implement Date:
2018-04-01
Pages:
12 pages
Scope
This standard specifies the general requirements for social insurance consultation services, the content and forms of services, the service process and time limits, and the basic requirements for supervision, evaluation, and improvement of service quality. This standard applies to social insurance consultation services activities of social insurance agencies at all levels and related institutions of social insurance services.
Development Information
Referenced Standards
GB/T 19038-2009 Guidelines for model and methods of customer satisfaction measurement
GB/T 19039-2009 General rules of customer satisfaction measurement
GB/T 27768-2011 Social insurance services—General principles
GB/T 27769-2011 The facility and equipment requirements of social security service centre
LD/T 91-2013
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active