T/LADA 005-2017 Active Group standards

T/LADA 005-2017 Car 4S store maintenance service specifications

Publish Date: 2017-02-01 Implement Date: 2017-03-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/LADA 005-2017

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: The use, maintenance, and repair of highway vehicles

ICS Name: The company's (enterprise's) services

Publish Date: 2017-02-01

Implement Date: 2017-03-01

Scope

Scope: This standard specifies the requirements for business reception, vehicle repair, price settlement, quality management, safe production, and environmental protection in automobile repair enterprises. This standard applies to the quality management activities of automobile repair enterprises in Liaoning Province and can be used by automobile repair enterprises and industry management departments to evaluate the ability of automobile repair enterprises to meet customer, legal, and regulatory requirements, as well as the enterprise's own requirements. Main technical content: - Business reception: Service publicity, reception services, vehicle diagnosis, and contract signing. - Vehicle repair: Repair dispatching, repair operations and process inspection, completion inspection, vehicle repair, and vehicle rework. - Price settlement: Conducted according to the publicly announced repair hour quotas, charging standards, and settlement methods. - Quality management: Quality management responsibilities, personnel management, facility management, equipment management, parts management, site management, document management, and customer service. - Safe production: Establishing a safe production responsibility system and conducting safety education. - Environmental protection: Collection, treatment, and recording of waste materials, etc.