GB/T 15971-1995
Replaced
GB/T 28222-2011
Active
National standards
GB/T 28222-2011 General principles for development of service standards
GB/T 28222-2011 General principles for development of service standards
Basic Information
Standard Code:
GB/T 28222-2011
Standard Type:
National standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Service
Publish Date:
2011-12-30
Implement Date:
2012-04-01
Pages:
13 pages
Scope
This standard specifies the basic requirements and main contents for the preparation of service standards.
This standard is applicable to the preparation of service standards.
Development Information
Referenced Standards
GB/T 1.1-2000 Directives for standardization—Part 1:Rules for the structure and drafting of standards (ISO/IEC Directives, Part 3,1997,Rules for the structure and drafting of international standards, NEQ)
GB/T 1.1-2009 Directives for standardization—Part 1:Structure and drafting of standards
GB/T 1.1-2020 Directives for standardization—Part 1:Rules for the structure and drafting of standardizing documents
GB/T 24620-2009 Development of service standards—Recommendations for addressing consumer issues
GB/T 24620-2022 Development of service standards—Recommendations for addressing consumer issues
GB/T 15624.1-2003 Guidelines for standardization of services—Part 1:General rules
GB/T 20001.1-2001 Rules for drafting standards—Part 1:Terminology
GB/T 20001.1-2024 Rules for drafting standards—Part 1:Terminology
Related Standards
GB/T 16429-1996
Active
GB/T 16429-1996 Determination of the minimum ignition temperature of dust cloud
GB/T 16767-1997
Replaced
GB/T 16767-1997 Safety and service quality in the amusement park
GB/T 20647.1-2006
Active
GB/T 20647.1-2006 Guideline for community service—Part 1:General
GB/T 20647.2-2006
Active
GB/T 20647.2-2006 Guidelines for community service—Part 2:Environment management
GB/T 20647.3-2006
Active