GB/T 31526-2015 Active National standards

GB/T 31526-2015 Evaluation and classification of service quality for electronic commerce platform

Publish Date: 2015-05-15 Implement Date: 2015-12-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: GB/T 31526-2015

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: The application of information technology in transportation and trade

Publish Date: 2015-05-15

Implement Date: 2015-12-01

Pages: 16 pages

Scope

This standard specifies the service system of e-commerce platforms, the evaluation indicators and content of service quality, the evaluation principles and methods, and the grading methods. This standard is applicable to the evaluation of the service quality of e-commerce platforms by third-party institutions, and it is also applicable to the self-evaluation of e-commerce platforms.