T/CFCR 007-2022 Active Group standards

T/CFCR 007-2022 Guidelines for customer service representatives of art (collectibles) sales companies

Publish Date: 2022-12-21 Implement Date: 2023-01-21 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CFCR 007-2022

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Light industry, culture, and daily necessities

ICS Name: The company's (enterprise's) services

Publish Date: 2022-12-21

Implement Date: 2023-01-21

Scope

Main technical content: This standard is formulated in accordance with the requirements of the "Standardization Law of the People's Republic of China", the "Implementation Regulations of the Standardization Law", the "Regulations on the Management of Group Standards" issued by the National Standardization Management Committee and the Ministry of Civil Affairs, the "Notice on Issuing the Reform Plan for Deepening Standardization Work" issued by the State Council, the "National Standard System Construction Plan for Promoting High-quality Development during the 14th Five-Year Plan Period" issued by the National Standardization Management Committee and ten other departments, the "Guiding Opinions on Strengthening the Construction of Industry Organizations in the Cultural Field" issued by the General Office of the Communist Party of China Central Committee and the General Office of the State Council, the "Opinions on Encouraging, Guiding and Regulating the Work of Group Standardization in Chambers of Commerce Affiliated to the All-China Federation of Industry and Commerce" issued by the All-China Federation of Industry and Commerce, and the "Plan for the Construction of Group Standard System in Chambers of Commerce Affiliated to the All-China Federation of Industry and Commerce" issued by the All-China Federation of Industry and Commerce, as well as relevant laws and regulations. In order to regulate the sales behavior of sales staff and guide buyers in art (collectibles) sales enterprises, protect consumers' rights and interests, and avoid purchase and sales disputes, the "Guiding Principles for Reception and Service by Guides in Art (Collectibles) Sales Enterprises" (hereinafter referred to as this standard) is hereby formulated. This standard applies to art (collectibles) sales enterprises in regulating the sales behavior of sales personnel and promoting a good shopping environment.