DB31/T 774-2013 Replaced Shanghai CityLocal standards

DB31/T 774-2013 Motor vehicle insurance compensation (property damage) service quality specifications

Publish Date: 2014-01-02 Implement Date: 2014-04-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: DB31/T 774-2013

Standard Type: Local standards

Standard Status: Replaced

is_force_gb: no

CCS Name: Finance, insurance

ICS Name: Financial services, banking, monetary systems, and insurance

Publish Date: 2014-01-02

Implement Date: 2014-04-01

Pages: 16 pages

Scope

This standard specifies the requirements for motor vehicle insurance claims (property damage) services in terms of basic service conditions, service provision process, service management, and service quality supervision and evaluation. This standard applies to motor vehicle insurance claims (property damage) services provided by insurance companies operating motor vehicle insurance businesses within the administrative area of Shanghai City for insurance accidents involving motor vehicles insured by them that occur within the administrative area of Shanghai City.

Development Information

Word Count: 17 Thousand words Pages: 16 pages

Superseded by the following standards

DB31/T 774-2018 Motor vehicle insurance compensation (property damage) service specification

Referenced Standards

GB/T 10001.1-2000 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2006 Public information graphical symbols for use on sign—Part 1:Common symbols GB/T 10001.1-2012 Public information graphical symbols—Part 1:General symbols GB/T 10001.1-2023 Public information graphical symbols—Part 1:General symbols GB/T 19012-2008 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations GB/T 19012-2019 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations DB31/ 329.3 DB31/T 457.7 DB31/T 511

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