GB/T 28238-2011 Active National standards

GB/T 28238-2011 Requirements for after-sale services of sporting goods

Publish Date: 2011-12-30 Implement Date: 2012-05-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: GB/T 28238-2011

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: The relationship between supply and use

ICS Name: Consumer services

Publish Date: 2011-12-30

Implement Date: 2012-05-01

Pages: 6 pages

Scope

This standard specifies the terms and definitions, requirements, service forms, work orders, handling of customer complaints, product user manuals, and evaluation of after-sales service quality for sports goods (hereinafter referred to as "products").
This standard applies to after-sales service of products and the preparation of related documents.

Development Information

Word Count: 8 Thousand words Pages: 6 pages

Referenced Standards

GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods GB 5296.1-1997 Instructions for use of products of consumer interest—General principles GB/T 5296.1-2012 Instructions for use of products of consumer interest—Part 1:General principles GB 5296.2-1999 Instructions for use of products of consumer interest-Instructions for use of household and similar electrical appliances GB/T 5296.2-2008 Instructions for use of products of consumer interest—Part 2:Household and similar electrical appliances GB 5296.4-1998 Instruction for use of products of consumer interest—Instruction for use of textiles and apparel GB/T 5296.4-2012 Instructions for use of products of consumer interest—Part 4:Textiles and apparel GB/T 5296.7-2008 Instructions for use of products of consumer interest—Part 7:Sports equipment GB/T 17242-1998 Guidelines for complaints handling GB/T 17242-2025 Specification for complaints handling

Related Standards

GB/T 16766-1997 Replaced

GB/T 16766-1997 Basic terms of service in tourism

Publish Date: 1997-04-01

GB 5296.1-1997 Replaced

GB 5296.1-1997 Instructions for use of products of consumer interest—General principles

Publish Date: 1997-07-07

GB/T 18760-2002 Replaced

GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods

Publish Date: 2002-06-20

GB/T 5296.6-2004 Replaced

GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture

Publish Date: 2004-01-16

SB/T 10400-2006 Active

SB/T 10400-2006 Supermarket shopping environment

Publish Date: 2006-05-12

GB/T 5296.5-2006 Replaced

GB/T 5296.5-2006 Instructions for use of products of consumer interest—Part 5:Toys

Publish Date: 2006-07-11