DB31/T 938-2015 Abolished Shanghai CityLocal standards

DB31/T 938-2015 E-business service platform—After-sales specifications

Publish Date: 2015-10-29 Implement Date: 2016-01-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: DB31/T 938-2015

Standard Type: Local standards

Standard Status: Abolished

is_force_gb: no

CCS Name: Economic and cultural

ICS Name: The company's (enterprise's) services

Publish Date: 2015-10-29

Implement Date: 2016-01-01

Pages: 12 pages

Scope

This standard specifies the basic requirements for after-sales services of e-commerce service platforms, as well as requirements for after-sales consultation services, after-sales technical services, return and exchange services, refund services, and continuous improvement of services.
This standard applies to the after-sales service activities of e-commerce service platforms registered in Shanghai.