GB/T 16784-2025 Active National standards

GB/T 16784-2025 General principles for after-sale service of industrial products

Publish Date: 2025-05-30 Implement Date: 2025-09-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

Basic Information

Standard Code: GB/T 16784-2025

Standard Type: National standards

Standard Status: Active

is_force_gb: no

CCS Name: -

ICS Name: Integrated services

Publish Date: 2025-05-30

Implement Date: 2025-09-01

Pages: 12 pages

Scope

This document specifies the basic requirements, service content, service implementation, and service evaluation and improvement for after-sales services of industrial products.
This document is applicable to the preparation and implementation of after-sales service documents for industrial enterprises, as well as after-sales service activities.
Note 1: In this document, "industrial products" refer to products used in the production process, corresponding to consumer goods. Examples include instruments and meters, mechanical equipment, and labor protection equipment.
Note 2: For after-sales services of consumer goods, please refer to the content of GB/T 18760.