GB/T 16784.1-1997
Replaced
MZ/T 133-2019
Active
Industry standards-Civil Affairs
MZ/T 133-2019 Measurement of customer satisfaction for senior care organization
MZ/T 133-2019 Measurement of customer satisfaction for senior care organization
Price:
$ 21.00
Basic Information
Standard Code:
MZ/T 133-2019
Standard Type:
Industry standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Integrated services
Publish Date:
2019-12-12
Implement Date:
2019-12-12
Pages:
10 pages
Scope
This standard specifies the basic requirements, indicator system and weighting, evaluation methods, data processing, analysis, and improvement requirements for evaluating customer satisfaction in elderly care institutions.
This standard is applicable to elderly care institutions conducting customer satisfaction evaluations, and third-party organizations may refer to it for implementation when conducting customer satisfaction evaluations.
Development Information
Referenced Standards
Related Standards
GB/T 16784.2-1998
Abolished
GB/T 16784.2-1998 After-sale service of industrial products—Part 2:Maintain
GB/T 17372-1998
Abolished
GB/T 17372-1998 Classification of grade of service trades—General rules
WB/T 1016-2002
Active
WB/T 1016-2002 Accept standard for wood flooring surface after installation
GB/T 19680-2005
Replaced
GB/T 19680-2005 Classification and evaluation indicators for logistics enterprises
GB/T 19682-2005
Active