T/JSAS 037.3-2023 Consumer Confidence Model Construction Part 3: Online Stores

Scope

Scope: This document specifies the content, requirements, and indicators for the creation of model online stores for safe consumption. This document applies to the construction of model online stores for safe consumption; Main technical content: Table 1 Online store creation indicators Serial number First-level indicator Second-level indicator Third-level indicator Indicator content 1 Creation participation Organizational guarantee Establish an institution for safe consumption creation, with a sound organizational leadership system, clear responsibilities for internal management institutions, and a plan for creation work, implementation plans, and related working documents. There should be full-time (part-time) staff responsible for unified organization and coordination of all aspects of safe consumption creation. 2 Atmosphere creation Propaganda and training Carry out mobilization and propaganda for creation work, and have training records for creation work; the homepage of the online store should have creation propaganda slogans and prompts; and 100% of the enterprise employees should be aware of the creation work. 3 Public commitment Actively publicize characteristic commitments related to products and services. 4 Consumer safety Establish a sound safety mechanism for management, including guarantees for the safety of commodities and services, protection of consumer rights, transaction security, and processing of adverse information. The relevant management systems should be displayed on the webpage to ensure that users can read them conveniently and comprehensively; there should be technical means to guarantee the implementation of the systems. 5 Safety responsibility The goods sold or services provided meet the requirements for personal and property safety and environmental protection. 6 Operational norms Information management Information disclosure Continuously disclose the operator's main information or i

Development Information

Same series standard

Related Standards