DZ/T 0101.12-1994
Active
T/CGCC 17-2018
Active
Group standards
T/CGCC 17-2018 Business reputation evaluation system
T/CGCC 17-2018 Business reputation evaluation system
Price:
$ 24.00
Basic Information
Standard Code:
T/CGCC 17-2018
Standard Type:
Group standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
-
ICS Name:
-
Publish Date:
2018-04-28
Implement Date:
2018-06-01
Pages:
12 pages
Scope
This standard specifies the indicators and methods that should be followed when evaluating the business reputation of organizations and individuals engaged in commercial activities. This standard is applicable to the identification and management of an organization's business reputation, as well as to the evaluation of an organization's business reputation both internally and externally (including by third-party institutions).
Development Information
Referenced Standards
GB/T 19012-2008 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
GB/T 19012-2019 Quality management—Customer satisfaction—Guidelines for complaints handling in organizations
GB/T 27922-2011 Evaluation system for after-sales service of commodity
GB/T 27925-2011 Evaluation of business enterprise brand and guide of enterprise culture construction
SB/T 10409-2007 Criterion on measurement of satisfaction in commercial and service trade
SB/T 10409-2025 The standard for measuring customer satisfaction in the commercial service industry
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