T/CHINABICYCLE 1-2020 Active Group standards

T/CHINABICYCLE 1-2020 Specification for after-sales service of electric bicycle

Publish Date: 2020-06-01 Implement Date: 2020-08-01 For services related to genuine standard inquiry, procurement, translation, and other related services in China, please Contact Us

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Basic Information

Standard Code: T/CHINABICYCLE 1-2020

Standard Type: Group standards

Standard Status: Active

is_force_gb: no

CCS Name: Bicycle

ICS Name: Motorcycles and motorized bicycles

Publish Date: 2020-06-01

Implement Date: 2020-08-01

Pages: 24 pages

Scope

This standard specifies the relevant requirements for after-sales service of electric bicycle products, including manufacturers, service providers, after-sales service outlets, after-sales service personnel, after-sales service processes, after-sales service quality, consumer tracking, and complaint handling.
This standard applies to the after-sales service of electric bicycles (in accordance with GB 17761) provided by manufacturers, service providers, and after-sales service outlets.
This standard does not apply to the after-sales service of electric bicycles used for special purposes such as takeout, express delivery, and leasing.