GB/T 16766-1997
Replaced
DB31/T 866-2014
Active
Shanghai CityLocal standards
DB31/T 866-2014 Museum and art gallery service specifications
DB31/T 866-2014 Museum and art gallery service specifications
Price:
$ 32
Basic Information
Standard Code:
DB31/T 866-2014
Standard Type:
Local standards
Standard Status:
Active
is_force_gb:
no
CCS Name:
The relationship between supply and use
ICS Name:
Consumer services
Publish Date:
2014-12-29
Implement Date:
2015-03-01
Pages:
12 pages
Scope
This standard specifies the requirements for basic reception services, supporting services, environmental hygiene, safety and emergency response, information signage, personnel requirements, evaluation and improvement involved in the customer service of museums and art galleries. This standard applies to the customer service requirements of museums and art galleries within the administrative area of Shanghai City.
Development Information
Referenced Standards
GB 2894-1996 Safety signs
GB 2894-2008 Safety signs and guideline for the use
GB 9669-1996 Hygienic standard for library, museum, art gallery and exhibition
GB 9670-1996 Hygienic standard for shopping centre and book store
GB/T 10001.1-2000 Public information graphical symbols for use on sign—Part 1:Common symbols
GB/T 10001.1-2006 Public information graphical symbols for use on sign—Part 1:Common symbols
GB/T 10001.1-2012 Public information graphical symbols—Part 1:General symbols
GB/T 10001.1-2023 Public information graphical symbols—Part 1:General symbols
GB 13495.1-2015 Fire safety signs—Part 1:Signs
GB/T 15566.1-2007 Guidance system for public information—Setting principles and requirements—Part 1:General principles
GB/T 15566.1-2020 Public information guidance systems—Setting principles and requirements—Part 1:General principles
GB 15630-1995 Requirements for the placement of fire safety signs
GB 16153-1996 Hygienic standard for dining room
GB/T 16571-1996 Designed criterion of security and alarm engineering for cultural museums series
GB/T 16571-2012 Requirements for security systems in museums and units of cultural heritage protection
GB/T 17242-1998 Guidelines for complaints handling
GB/T 18973-2003 Classification and evaluation of tourism toilets
GB/T 18973-2016 Classification and evaluation of tourism toilets
GB/T 18973-2022 Quality requirements and evaluation of tourism toilets
GB/T 19038-2009 Guidelines for model and methods of customer satisfaction measurement
GB/T 19039-2009 General rules of customer satisfaction measurement
GB/T 19095-2003 The classification signs of municipal domestic waste
GB/T 19095-2008 The classification signs for municipal solid waste
GB/T 19095-2019 Signs for classification of municipal solid waste
GB/T 23863-2009 Code for lighting design of museum
GB/T 23863-2024 Specification for lighting design of museum
GB/T 30240.1-2013 Guidelines for the use of English in public service areas—Part 1:General rules
GA 27-2002 The regulations on risk level and security protection level for museums in the cultural heritage system
DB31/329.1
GB 2894-2025 Safety colours and safety signs
GB/T 17242-2025 Specification for complaints handling
Related Standards
GB 5296.1-1997
Replaced
GB 5296.1-1997 Instructions for use of products of consumer interest—General principles
GB/T 18760-2002
Replaced
GB/T 18760-2002 Methods and requirements of after-sale services of consumer goods
GB/T 5296.6-2004
Replaced
GB/T 5296.6-2004 Instructions for use of products of consumer interest—Part 6:furniture
SB/T 10400-2006
Active
SB/T 10400-2006 Supermarket shopping environment
GB/T 5296.5-2006
Replaced