T/YJC 007-2025 General Guidelines for Multiple Business Services in the Field of Intellectual Property
T/YJC 007-2025 Intellectual Property Multi-business Service General Guidelines
Basic Information
Scope
Main technical content: This group standard sets out systematic and comprehensive general requirements for intellectual property diversified business services in terms of service agencies, service personnel, service processes, service quality control, and complaint handling. The standard aims to standardize the qualifications, internal management, facilities and environment, professional skills, and training development of service agencies and personnel, clarify the business acceptance, project planning, service implementation, and result delivery stages in the service process, and ensure high standards of service quality and improved customer satisfaction. At the same time, a complaint handling mechanism is established to respond to and resolve potential problems in the service process, and promote the healthy and orderly development of the intellectual property services industry.